CHICAGO POLICE CUSTOMER SERVICE? "WE WANT A REFUND"

Preview the new and improved Chicago Police Department. Some quotes you may have missed but will have the average Cop rolling with laughter and the word average is a huge compliment in these not so laudable vision times.

By far the best quote goes to Commander Riccio.

"It's all about customer service"

Lucy Moy-Bartosik, a 25-year-veteran chosen to lead the Foster District."They have to believe that this is a new vision for the Police Department," she said. "It's a new beginning for everybody."

Bond says the promotions represent a "significant amount of diversity."

"I think he listened to the concerns of all my colleagues concerning the first deputy," said Ald. Isaac Carothers (29th). "The first deputy is African-American. He is putting a Latina over the patrol division. I think he is listening to the community."

Jody Weis "No. 1 priority has always been to create an atmosphere of excellence with a team of proven leaders who will bring a new vision, new ideas and the positive role models for the men and women of this department.''

Weis said that during the last two months, he reviewed resumes of every non-union officer and then interviewed about 30 after he took office Feb. 1.

Peter Brust FBI's Los Angeles bureau, to head the new Bureau of Professional Standards to oversee the Internal Affairs Division, the training academy and on-the-job training, among other units yet to be decided. We're going to put everything in there that will help [change] the culture of the Chicago Police Department," Weis said.

"The ambition of the new superintendent is to address the morale issue," FOP LODGE #7 President Mark Donahue said. "I'll remain optimistic."

Commander Lynette Helm, 2nd district, was named chief of CAPS.?????????